INTRODUCING myFAM
A Reimagined Solution To Transform the Child Welfare Crisis
MyFAM is a platform that connects, equips, and supports everyone in the story of a vulnerable child, empowering local churches and neighborhoods to build coordinated care communities so no one stands alone.
The child welfare crisis doesn’t have one face. It has thousands, often marked by deep isolation for children, struggling parents, caseworkers, and foster families. But the solution isn’t just a system; it’s a community.
Solving Isolation Through Community
So no one stands alone
The Core Problem
Isolation affects every person in the child welfare crisis—children, parents in crisis, caseworkers, and foster families. Most people want to help but don't know how to take meaningful action.
The Unique Solution
Leveraging church communities as an expansive, trusted network of neighbors, myFAM provides practical training, clear roles, and coordinated support teams.
More Than Technology
MyFAM includes:
relational care coordination
instructional content and curriculum
one-on-one coaching and instruction
AI assistance
Supporting Communities, Strengthening Families
Having supported over 60,000 users on its original platform (Promise Serves) over the past nine years, Promise686 developed myFAM to meet the expanding needs of local church communities.
"Churches are faithful at running toward the lonely and isolated in the child welfare crisis with the hope of the Gospel. MyFAM exists to support church communities across the nation in the journey to grow ministry to the vulnerable, to simplify caring for them, and to share their stories."
- Andy Cook, President & CEO, Promise686
“The video training has been a wonderful tool, as well as the handouts. The app saved me a lot of time by not having to create the documents from scratch!
I also give praise to your staff for great customer service and support. We appreciate the quick responses and resolutions."
- An Advocate
“Organizing our teams, volunteers, and foster families in myFAM instead of spreadsheets and paper has been a huge benefit and blessing!"
- An Advocate
Who myFAM Serves
Those who need care are the reason myFAM exists. They are the individuals and families navigating some of the hardest seasons of their lives. They need people who see them, who show up, stay, and walk alongside them. Every feature of myFAM, every volunteer trained, every care community built exists for one reason: to ensure that no one in the child welfare story has to walk it alone.
Birth & Kinship Parents – To navigate family preservation and reunification
Foster & Adoptive Families – To receive practical community help
Moms Facing Unexpected Pregnancies – To access holistic stability
Youth Who Age Out – To build sustainable community support structures
Caseworkers – To relieve burnout and administrative stress
How myFAM Can Help You
Transitioning from Promise Serves
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Transitioning from Promise Serves |
To ensure a seamless transition for participating churches and partners, Promise Serves will officially be retired on November 20, 2026. Existing users will have ample time to transition to myFAM.